Store Policies

100% Satisfaction is our goal. If you are not completely satisfied with our products or service, please let us know so that we may make it right.

Payment

We accept credit cards and PayPal.

Shipping and Handling

Handling Time

It usually takes 3 or 4 days to process your order and for the US Postal Service to pick it up.  Man sized belts (46” and up) are usually made to order and take 5 to 10 business days to make and process.  Thick sole moccasins size 14 and up are also made to order and take about 4 weeks to make and process.

 

Domestic Shipping

We ship via the US Postal Service.   Priority Mail takes about 3 days (after handling time) within the continental US.

 

International Shipping

US Postal Service International Priority mail takes about 10 days (after handling time) to get to Europe .  US Postal Service International First Class mail takes about 4 weeks (after handling time) to get to Europe.

 

Rush Orders

If you need it faster we usually can work something out.  Just call Marty in customer service at 505-870-3481 to make arrangements.

60 Day Money Back Guarantee

If you are not completely satisfied with your purchase we will gladly refund the purchase price. Just give Marty in customer service a call at 505-870-3481 or email him at Marty@NativeLeather.com to get a return authorization and send it back within 60 days of purchase. Once we receive the new unused product we will refund the price to your PayPal account excluding the shipping.

The Full Sized Fine Print

The patterns on the concho buttons on our moccasins may vary slightly but the general style will be the same.  There may be small color differences between the pictures and our moccasins due to variances in hide shades. The thick sole moccasins, also called Navajo style moccasins, do not come with a box.

Is It In Stock?

All of our items are usually in stock (except for belts size 46” and larger and thick sole moccasins size 14 and larger).  In the rare event that we are out of your item at the moment that you place your order, we will let you know how long before more are made and give you the option to wait for more to be made, cancel or change your order.

Go Back